An AI assistant for a support team's day-to-day questions
Agents ask in plain language and get answers drawn only from approved internal knowledge, with access limited to the right people and a clear handover to a human.
Services · Workflow automation and AI support
Workflow automation and AI assistants that take repetitive work off your team.
We automate the reports, reconciliations, data entry and repeat questions your team handles by hand every week, and keep a person in the loop wherever money or customers are involved.
Is this you?
Problems we are asked to solve.
If any of these sound familiar, we can help.
- Someone spends every Monday building the same report by hand
- Reconciliations and data entry eat hours and still contain errors
- Your tools do not talk to each other, so people copy and paste between them
- Invoices, forms and emails pile up waiting to be processed
- Your support team answers the same questions all day
- You want to use AI, but safely, with answers you can trust
What we deliver
What you get.
Built for your business, documented, monitored and kept running after launch.
Automated reporting
Recurring reports produced and delivered on schedule, with an alert if something fails.
Reconciliation
Records from different systems matched automatically, with exceptions sent to a person.
Connected tools
Your CRM, finance, support and operations tools sharing data without copy and paste.
Document and inbox processing
Invoices, forms and emails read, sorted and routed, with approval before anything is paid or sent.
AI support assistants
Plain-language answers drawn only from your approved knowledge, with a clear handover to a person.
Operations assistants
AI help for internal teams, with access limited to the right people.
Proof
Work we can point to.
Reporting rebuilt for a US analytics platform
Rebuilt how the platform stored and processed its reporting data, so heavy analysis no longer competed with day-to-day operations, and gave the operations team a live view of data health.
Related
Other ways we help.
Next step